Frequently Asked Questions

What languages is your store available in?

The online store is available in English.

Do you offer local pickup?

No pickup locations available we're an online-only store.

What is the return policy?

We accept returns within 30 days of delivery. Items must be unused, in original packaging, with tags and proof of purchase. Contact ioannamanno@gmail.com to start a return.

Do you allow customers to request and manage their own returns?

Yes, contact us at ioannamanno@gmail.com with your order number to request a return, and we'll guide you through the process.

What countries do you ship to?

Currently, we only ship within the United States we do not offer international shipping at this time.

Do you accept store credit?

Yes, we accept store credit as a payment method.

Do you offer free shipping?

Yes free shipping on all orders over $75.

Do you have active discount codes or promotions?

Yes! Check our homepage banner or sign up for our newsletter for current offers.

Do you have retail store locations?

We're an online-only store no physical retail locations at this time.

Do you offer bulk or wholesale orders?

We don't currently offer bulk or wholesale ordering, but feel free to reach out if you have a specific request and we'll see what we can do.

How can I contact customer service?

You can reach us anytime by emailing ioannamanno@gmail.com — we aim to respond within 1-2 business days.

Do you offer express shipping?

We currently offer standard shipping only, typically 5-10 business days for delivery within the US.